WHO WE ARE
OUR STORY
The Creative Services Team is a part of the Mid America Computer Corporation (MACC). We give our telecom clients the tools they need to sell their services and find continued success. Whether it’s an insert for their bills, a new website, or an entire marketing campaign, MACC’s Creative Services Team has the knowledge and experience our clients need. To see how we can help your company, contact us today. We look forward to hearing from you.
Kristi Rounds
Creative Services Coordinator
Kristi is the veteran of the Creative Services Team, having been with MACC for 24 years. She joined the Creative Services team in 2009 and has become a familiar face to all of our clients who send printed material to their customers. She’s the go-to gal for questions, price quotes and more for drop inserts, and makes sure your inserts and other printed materials get to your customers. Her many other duties include the coordinating of industry events and shows, most notably MACC’s Road Shows, Users Groups and MBTC. Kristi is a lifelong resident of Blair and enjoys golfing, bowling, and cheering on the Huskers. She’s been married to her husband, Steve, for 39 years. Together, the two of them make a mean BBQ team, taking part in competitions throughout the Midwest. When they’re not busy winning in BBQ, they enjoy spending time at their cabin with family and friends.
Pam West
Creative Services Specialist
Pam is the Creative Services Specialist and started as the second member of the Creative Services team in 2008. After spending more than ten years counseling students in higher education at several local colleges, Pam moved to the telecom industry as the Executive Assistant at MACC in 2003. Though her title is specialist, Pam is actually more of a generalist, assisting in many different types of projects and work. Pam provides graphic design, social media coordination, and management of the on-bill ad process. Pam grew up in western Iowa and makes her home there with her husband, two dogs, and one cat. Pam has three adult male stepchildren who still require occasional nudges in the right direction. In her spare time, Pam likes to golf, read, and listen to podcasts.
Kaitlyn Zepnick
Creative Services Designer
Kaitlyn is new to the Nebraska area as she is originally from Wisconsin. She attended college in her home state and graduated in 2021 with a degree in graphic design. From a young age she has been interested in art and designing. Throughout high school, she took graphics and other design classes. As well as her design skills, she also has a lot of customer service experience. Kaitlyn and her husband have no kids but did adopt two cats, they’re very playful! In their free time they love to go to the movie theater, plan trips to spend time with family, and take drives to explore Nebraska. Kaitlyn loves exploring and has been to Hawaii, Germany, the United Kingdom, Italy, France, Barcelona, and Czechia.
Ryan Thompson
Creative Services Manager
Ryan leads the Creative Services Team and also serves as MACC’s self-appointed logo cop. After spending a few years in the newspaper business, he got his start in telecom marketing in 2001 at an independent telephone company in Nebraska. Ryan started at MACC in 2006 and was the first member of the Creative Services Team in 2008. Today, he uses his experience to design effective and efficient marketing plans that help our clients grow their revenue. Ryan is also active in helping clients with their web development needs. Outside of work, he likes to spend time with his wife and two daughters, read, run, and participate in several community organizations.
Client Links
Get Connected
MACC Creative Services • 402-426-6222 • [email protected]