About Us

The Creative Services Team is a part of the Mid America Computer Corporation (MACC). We give our telecom clients the tools they need to sell their services and find continued success. Whether it’s an insert for their bills, a new website, or an entire marketing campaign, MACC’s Creative Services Team has the knowledge and experience our clients need. To see how we can help your company, contact us today. We look forward to hearing from you.

Our Team

Kristi Rounds, Creative Services Coordinator
Kristi is the veteran of the Creative Services team, having been with MACC for 19 years.  She joined the Creative Services team in 2009 and has become a familiar face with all of our clients who send printed material to their customers.  She’s the go-to gal for questions, price quotes and more for drop inserts, and makes sure your inserts and other printed materials get to your customers.  Her many other duties include the coordinating of industry events and shows, most notably MACC’s Road Shows, Users Groups and MBTC. Kristi is a lifelong resident of Blair and enjoys golfing, bowling and cheering on the Huskers. She’s  been married to her husband, Steve, for 34 years. Together, the two of them make a mean BBQ team, taking part in competitions throughout the Midwest.  When they’re not busy winning in BBQ, they enjoy spending time at their cabin with family and friends.


Pam West, Creative Services Specialist
Pam is the Creative Services Specialist and started as the second member of the Creative Services team in 2008. After spending more than ten years counseling students in higher education at several local colleges, Pam moved to the telecom industry as the Executive Assistant at MACC in 2003. Though her title is specialist, Pam is actually more of a generalist, assisting in many different types of projects and work. Pam is unofficially titled “software geek” and “printer whisperer” for the team. No matter what type of document, software program or printer, Pam is usually the first one MACC associates think of when they need help. Pam also does graphic design, web development, coordinates MACC marketing materials, and prints most all inserts. Pam grew up in western Iowa and makes her home there with her husband, three male stepchildren ages 17, 21 and 24, two dogs and one cat. Pam would love to have some spare time to read, golf or write about her life as a stepmom, but she is too busy cleaning up after the people she wants to write about.


Ryan Thompson, Creative Services Manager
Ryan leads the Creative Services Team and also serves as MACC’s self-appointed logo cop. After spending a few years in the newspaper business, he got his start in telecom marketing in 2001 at an independent telephone company in Nebraska. Ryan started at MACC in 2006 and was the first member of the Creative Services Team in 2008. Today, he uses his experience to design effective and efficient marketing plans that help our clients grow their revenue. Ryan is also active in helping clients with their web development needs. Outside of work, he likes to spend time with his wife and two daughters, read, run, and participate in several community organizations.
Ryan Thompson, Creative Services Manager